How to resolve conflict in the workplace

  •  Be prepared for problems to arise    

When accepting a new position make sure that you have an employment agreement, sign and date this agreement before you start work (especially if it contains a 90 day trial period), keep a copy of the signed agreement and familiarise yourself with company policies and procedures.

  • Speak to your employer about your concerns

The workplace is a challenging environment when relationship problems arise.  Raise your concerns, preferably in writing or by email, with your immediate manager before the situation escalates. Even if your issue relates to problems with another employee’s behaviour, your obligation is to raise the matter with your employer – NOT the other employee.

The earlier you act the less likely the issue is to spiral out of control.

  • Seek independent advice

If you are not able to resolve the problem, contact an Employment Advocate with a summary of your situation and a copy of your Individual Employment Agreement.

Conflict, bullying and unhelpful attitudes by other co-workers or managers can deplete you energy, undermine your confidence and take away your work enjoyment.  

  • Separate personal and work problems

Sometimes personal issues do affect work.  Be mindful when this happens and notify your manager if this is appropriate.  Not all managers are well equipped to deal with complex mental health challenges and this can leave employees feeling frustrated and unheard.  Make sure you also seek support from a qualified mental health professional.

  • Be mindful of how you treat others

Be mindful of how you treat others.  Even if you do not like a colleague, it does not mean that you have to be disrespectful towards them.

  • Use your influence wisely

Do not allow others to treat you badly.  Stand in your power.  If you do not stand up for yourself you could soon be ensnared in an unbalanced employment situation that is not sustainable.